Current business, functional and infrastructure needs are analyzed and merged into a detailed document, which describes the solution requirements. Typical tasks include:

• Documentation of the processes, with the detailed descriptions of the changes in operations and process conduct.
• Structural object model relationships, including inheritance, organizational considerations, etc.
• Document lifecycle mapping, including states, ownership and access privileges.
• Workflow design.
• Roles and responsibilities, including DCTM security model.
• Desktop and Web interface feature functionality.
• Interfaces to external information systems and applications.
• Architectural layout of functional centers.
• Background processes, such as renditioning, archival/retention rules, replication/distribution of content, etc.
• Identification of acceptance test scenarios.
• Detailed implementation plan.